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Sales Account Executive
Guaynabo, Puerto RicoWe are looking for a qualified Sales Account Executive to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.
As a Sales Account Executive you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
Ultimately, you should be able to grow our business by building successful, long-term client relationships.
Responsibilities
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Manage a portfolio of accounts to achieve long-term success
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Develop positive relationships with clients
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Act as the point of contact and handle customers’ individual needs
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Generate new business using existing and potential customer networks
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Resolve conflicts and provide solutions to customers in a timely manner
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Supervise account representatives to ensure sales increase
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Report on the status of accounts and transactions
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Set and track sales account targets, aligned with company objectives
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Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
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Suggest actions to improve sales performance and identify opportunities for growth
Requirements
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Proven work experience as a Sales account manager or Sales account executive
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Hands on experience in sales and an ability to deliver excellent customer experience
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Knowledge of CRM software and MS Office (MS Excel in particular)
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Understanding of sales performance metrics
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Excellent communication and negotiation skills
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An ability to deliver projects and answer inquiries on time
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Business acumen with a problem-solving attitude
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BSc degree in Business Administration, Marketing or relevant field