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Maintenance Technician III

Steamboat Springs, CO · Hospitality/Travel
Summary
Responsible for maintaining the overall cleanliness and physical appearance of buildings, structures, grounds, common areas and rental units of all resort properties.  

Essential Duties and Responsibilities include the following:

This position is required to participate in the on-call program, which is a paid position available to address after-hours (11:00pm to 7:00am) calls either via telephone or in person.  The on-call position is rotated through a group of people to minimize the number of on-call shifts and typically involves one week per quarter.

Day to day care and upkeep of common areas for all resort properties to include snow and ice removal, basic landscaping, sweeping of both interior and exterior floors and walkways and trash pickups.

Maintains high quality standards for all buildings and grounds, ensuring that common areas, buildings and grounds meet first class standards at all times.

Provides general cleaning of common areas, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker rooms and other work areas.

Transports trash, waste and recycling to proper disposal areas.

Delivers and picks up guest requested items such as fans, air mattresses or sheets and towels as necessary.

Performs minor repairs in rental units including replacing lightbulbs, CO monitors, smoke detectors and/or remote batteries.

Performs basic maintenance repairs in rental units and on HOA properties to include basic electrical, plumbing, audio visual, pool and spa, painting and drywall work.

Performs more skilled maintenance repairs in rental units and on HOA properties to include more advanced electrical, plumbing, audio visual, pool and spa, painting and drywall work.

Performs highly skilled maintenance repairs in rental units and on HOA properties to include more expert level electrical, plumbing, audio visual, pool and spa, painting and drywall work.

Achieves and maintains CPO certification through in class training and testing if necessary.

Proficient with the use, care and maintenance of varying types of power tools.  

Assisting other departments as requested, including moving furniture, unloading and storing supplies or transporting small equipment or tools between departments. 

Ensures all work orders assigned are satisfactorily completed while maintaining accurate timesheets and production records for pay and billing information.

Establishes or adjusts work procedures to meet production schedules, while never sacrificing safety.

Communicates with supervisors and front desk staff of potential problems that might arise or affects guest or owner satisfaction or safety.

Adheres to company policies and follows all safety regulations.

Other duties may be assigned as necessary.

To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Uses reason even when dealing with emotional topics.
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Interpersonal - Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Listens and gets clarification; Responds well to questions.
Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit; Supports everyone's efforts to succeed
Written Communication - Able to read and interpret written information.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures.
Adaptability - Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Professionalism - Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.                                                   

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
No prior experience or training.

Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:
Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Computer Skills:
Basic computer skills are required.   

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to work near moving mechanical parts. The employee is occasionally exposed to work in high, precarious places and risk of electrical shock.
The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to use hands to finger, handle, or feel.  The employee must be able to communicate with supervisor, regardless of mode (speaking or hearing optional).  The employee is occasionally required to sit.  The employee is occasionally required to rely on smell.

 

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